EMEA Solutions & Services Architect

vysokoškolské I. stupňa
vysokoškolské II. stupňa

Anglický jazyk - Pokročilý (C1)

Digital Workplace Solutions are part of Lenovo’s Professional and Managed Services strategy and is focused on delivering world-class services to support our customers business strategy and outcomes.

Our service Portfolio consists of everything from Digital workplace solutions, like Service desk, Unified Endpoint Management and Endpoint Security offerings, to configuration, integration, support services, project management & deployment, installation & implementation, data migration and device retirement services across end user devices, on premise and cloud infrastructure and mobile devices. Lenovo also provides complex managed and outsourced solutions using flexible financial models to our valued customers globally.

We are looking for an experienced end user Solution & Services Architect that can translate business and technical requirements into business outcome focused IT solutions, that add real value. This role leads, owns and supports the pre-sales and delivery activities of digital, technology transformation solutions and services, including responses to large scale, complex customer opportunities, such as RFI and RFPs.


Position Requirements:

Scopes customer and solution requirements using consultative workshops, analytical techniques, customer visits, Use cases and scenarios
Translates the requirements into architectures & solutions delivered by Lenovo
Creates business case collateral and can create and cost solutions across the full end user spectrum
Drives the technical certification and validation for all opportunities across customers solutions and architecture
Thinks and acts strategically, anticipates future trends and develops solution visions
Challenges existing processes to ensure the best value solution is provided
Understands financial modelling and leasing concepts
Maintains current knowledge and understanding of technology, processes, tools and tool-sets across the industry and industry verticals
Autonomously able to work across regions and functions to achieve results with minimal supervision
Develops, maintains and cultivates strong trusted and meaningful customer relationships at all levels, through a deep understanding of their business and business needs

Candidate Requirements:

Ability to interpret customers business and technical requirements and translate them into IT services and solution which add real business value
A deep understanding of digital workplace architectures, in support of complex customer engagements, and transformation programs
End User workplace environment high level technical knowledge, including business value, use cases and transition and transformation expertise
Experience in creating and presenting business cases which outline business benefits and show value-add and cost savings
Experience solutioning large, complex deals including experience in creating and utilising IT services’ cost/finance models and commercial documents, and can articulate, and present these to key business stakeholders
5+ years’ experience in requirements definition, and be experienced in project management, change management and problem solving in a service business environment. Industry recognised accreditations in Technology, Solution Architecture, Consulting and Project Management frameworks approaches and methodologies are a significant advantage
Understands and adheres to corporate governance policies and processes
Highly articulate and professional in both oral and written communication, as well as presentation, persuasion, and negotiation skills to achieve desired result needed to all levels of audience up to and including CXO
Experience with process improvements across regions within an organization required.
Ability to effectively present information and respond to questions from groups of executives, managers, customers and other employees
Infrastructure, Datacentre and Network Presales skills are beneficial
Ability to coach, educate and mentor others

The role reports into the EMEA Solution & Services Architecture Leader for Lenovo Solutions & Services Group.

SSG has been focusing on the expanding IT service market, especially the digital workplace services opportunity, the growing demand for aaS (as a Service) model, and customers’ stronger preference for sustainability services. Meanwhile, SSG has continued to invest in software tools, platforms, and repeatable vertical solutions with our own IP, and focus on vertical solutions in manufacturing, retail, healthcare, education, and Smart City. We are expanding TruScale as a Service to include Digital Workplace Solutions, developing our Hybrid Cloud solutions, and exploring Metaverse solutions.

Lenovo is a company in a constant state of creation. Here, you'll architect your own career, pioneer new ideas and master new skills.

Lenovo Slovakia employs more than 25 nationalities and is the biggest shared service center in Lenovo Group.

Our people share a common aspiration to be the very best. Whether serving our customers, working together as a team or contributing to the community, we are working to build unique company.